FAQ

What does the apartment at Five Seasons in Szklarska Poręba include?
Five Seasons apartments are designed for comfortable • stays in a boutique style. Depending on the selected standard, guests have access to a spacious living room, a separate bedroom, a private bathroom, and a balcony or terrace. The apartments also include, among other things, towels, hotel cosmetics, a safe, a mini fridge, a kettle, and a coffee and tea making set.

Does the apartment have a private sauna and a kitchenette?
Most Five Seasons apartments are equipped with a private sauna available exclusively to the apartment’s guests. Selected apartments also feature a kitchenette, offering greater convenience for longer stays or family trips. The private sauna allows you to unwind after a day on mountain trails in a fully private, cosy atmosphere.

How many people can stay in the Five Seasons apartment?
Five Seasons apartments are designed for up to 4 people. Depending on the apartment layout, guests have access to a large double bed and a sofa bed in the living area. This is a comfortable solution for both couples and families with children.

Do the apartments have a balcony or terrace with mountain views?
Yes, Five Seasons apartments have a balcony or terrace where you can relax in the calm surroundings of the mountain nature. Selected apartments offer views of the mountains and the surrounding Karkonosze forests, making your stay even more relaxing at any time of year.

Is breakfast included in the apartment price or is SPA access available?
Five Seasons offers various accommodation packages that include breakfast, dinner, and access to wellness attractions. Guests can use, among other things, the water park and the wellness area at Blue Mountain Resort, as well as treatments at Amari Holistic SPA. Breakfast and dinner are served as a varied buffet with hot and cold dishes and products from local suppliers.

What amenities are available in the apartment (WiFi, TV, equipment)?
Each apartment is equipped with free WiFi, a TV, comfortable beds, towels, cosmetics, a hairdryer, a safe, a mini fridge, and a coffee and tea making set. In selected apartments, there is also a private sauna, a seating area, and a balcony or terrace.

Is the apartment at Five Seasons suitable for couples or families?
Yes, Five Seasons apartments are an excellent choice for both a romantic getaway for two and a family stay in the mountains. The intimate atmosphere, private saunas, peaceful location, and close proximity to hiking trails make the property a great fit all year round.

From what time can I check in at Five Seasons?
Check-in at Five Seasons is available from 16:00. The reception is open daily from 08:00 to 22:00. • Until what time do I need to check out of the apartment? Check-out is until 11:00.

Is parking available at Five Seasons and how much does it cost?
Yes, Five Seasons offers parking for guests. Parking is an additional charge and costs 40 PLN per day per car. The number of parking spaces is limited and availability is not guaranteed.

Does Five Seasons accept stays with pets?
Yes, Five Seasons is pet-friendly. Staying with a pet is possible for an additional fee of 50 PLN per day. For your four-legged companions, bowls and comfortable beds are prepared, making your shared mountain stay even more comfortable.

Is it worth choosing an aparthotel in Szklarska Poręba instead of a hotel?
An aparthotel is a great choice for people who value more space, privacy, and freedom when taking a break in the mountains. Unlike traditional hotel rooms, apartments offer a separate living area, greater comfort, and extra amenities such as a private sauna, a balcony, or a kitchenette. As a result, your stay is more intimate and comfortable both for a short weekend and for a longer holiday.

How is an aparthotel different from a hotel and a rental apartment?
An aparthotel combines the comfort of a hotel with the independence of an apartment. Guests can enjoy hotel amenities such as a reception desk, breakfast, a wellness area, or a spa, while also having a spacious apartment at their disposal, offering more privacy and convenience than a standard hotel room. Unlike typical rental apartments, an aparthotel provides professional service and additional services available on-site.

Will an aparthotel in Szklarska Poręba be a good fit for couples and families?
Yes, an aparthotel in Szklarska Poręba is an excellent option for both couples and families with children. The intimate atmosphere, more space, and added amenities make it easy to enjoy a comfortable stay regardless of how long you plan to be there. For couples, private saunas and a peaceful atmosphere are a big advantage, while families appreciate larger apartments, access to wellness attractions, and the close proximity of trails and tourist sights.

Is a mountain aparthotel with a private sauna a good choice for a weekend?
Yes, an apartment with a private sauna is one of the most frequently chosen options for a romantic weekend or a relaxing mountain stay. A private sauna lets you unwind after hiking or a day on the slopes in fully comfortable conditions, without having to use the shared wellness area. It’s a combination of privacy, convenience, and a restorative mountain atmosphere.

Do the apartments have a balcony or terrace with views of the mountains?
Yes, the apartments have a balcony or terrace where you can relax in a peaceful setting surrounded by mountain nature. Depending on the apartment’s location, guests can enjoy views of the mountains, forests, and the area around Szklarska Poręba. A balcony or terrace is the ideal place for a morning coffee, a rest after an active day, or an evening unwind in a mountain atmosphere.

From what time can you check in at Five Seasons?
Check-in at Five Seasons is available from 16:00. The reception is open daily from 08:00 to 22:00.

Until what time do you need to check out of the apartment?
Check-out from the apartment is until 11:00.

Is parking available at Five Seasons and how much does it cost?
Yes, Five Seasons offers parking for guests. Parking is an additional charge and costs 40 PLN per day per car. The number of parking spaces is limited and availability is not guaranteed.

Does Five Seasons allow pets?
Yes, Five Seasons is a pet-friendly property. A stay with a pet is possible for an additional fee of 50 PLN per day. Bowls and comfortable pet beds are prepared for your four-legged companions, making a shared mountain stay even more comfortable.

What does the non-refundable breakfast offer at Five Seasons in Szklarska Poręba include?
The non-refundable breakfast offer at Five Seasons includes accommodation in a comfortable apartment of the selected standard and daily buffet breakfasts. Guests can enjoy a variety of hot and cold dishes, fresh products from local suppliers, aromatic coffee made from freshly ground beans, and a wide selection of snacks and drinks. It is an ideal option for those seeking comfortable accommodation in a boutique mountain aparthotel at an attractive price.

Does the non-refundable offer at Five Seasons include breakfast and access to the SPA and aquapark?
Yes, the non-refundable offer includes daily buffet breakfasts and admission to the swimming pool at the aquapark in Blue Mountain Resort. Guests also receive a discount voucher for selected treatments at Amari Holistic SPA. This makes it possible to combine comfortable accommodation, relaxation in the wellness area, and rest after an active day in the Karkonosze Mountains.

Who is the non-refundable breakfast offer in Szklarska Poręba intended for?
The non-refundable breakfast offer is designed for people planning their getaway in advance and looking for an attractive price at a boutique aparthotel in Szklarska Poręba. It is an excellent choice for couples seeking a romantic mountain stay, as well as families and those wishing to combine active leisure with relaxation in comfortable apartments with access to wellness facilities and private saunas.

What does the non-refundable offer with breakfast and dinner at Five Seasons in Szklarska Poręba include? The non-refundable offer with breakfast and dinner includes accommodation in a comfortable apartment of the selected standard, daily breakfasts, and dinners served as an extensive buffet. Guests can enjoy a variety of hot and cold dishes, fresh products from local suppliers, sweet and savoury snacks, aromatic coffee made from freshly ground beans, and a wide choice of teas and drinks. Dinners include meat, fish and vegetarian dishes, soups, salads, fruit, and local desserts. The offer is designed for a convenient mountain stay without having to plan additional meals.

Does the non-refundable offer include breakfast, dinner, and access to the pool and aquapark?
Yes, the offer includes daily buffet breakfasts and dinners, as well as access to the pool at the 5-star Platinum Mountain Hotel & SPA or the aquapark at Blue Mountain Resort at designated times. Guests can also relax at Amari Holistic SPA and enjoy the intimate atmosphere of a boutique aparthotel in Szklarska Poręba.

Who is the non-refundable breakfast and dinner offer in Szklarska Poręba intended for?
The non-refundable breakfast and dinner offer is designed for people planning their stay in advance and looking for an attractive price at a comfortable mountain aparthotel. It is an excellent choice for couples planning a romantic weekend with a private sauna, as well as families and those wishing to combine active leisure in the Karkonosze Mountains with relaxation, wellness, and full board. The combination of comfortable apartments, a wellness area, and extensive dining makes the stay convenient and thoroughly relaxing all year round.

Is it worth booking a weekday stay in Szklarska Poręba instead of a weekend?
A weekday stay in Szklarska Poręba is an excellent choice for those seeking a quieter atmosphere and greater comfort. On weekdays, mountain trails, restaurants, and tourist attractions are less crowded, allowing you to fully enjoy the relaxation and nature of the Karkonosze Mountains. It is also an ideal time to unwind in an intimate aparthotel with a private sauna and wellness area, away from the weekend rush.

What benefits does a weekday stay at Five Seasons in Szklarska Poręba offer?
The “Cheaper on weekdays” offer at Five Seasons combines comfortable mountain relaxation with a more attractive price. Guests receive accommodation in a spacious apartment, daily buffet breakfasts, free outdoor parking, and a discount voucher for Amari Holistic SPA. A weekday stay also means greater peace, an intimate atmosphere, and the chance to fully relax in apartments with private saunas and mountain views.

How much can you save by choosing a weekday stay in Szklarska Poręba?
By choosing a weekday stay in Szklarska Poręba, you can benefit from more attractive prices than on weekends and during seasonal periods. The “Cheaper on weekdays” offer at Five Seasons is available from around PLN 205 per person per night, making it possible to plan a comfortable stay at a boutique aparthotel at a better price. Free outdoor parking and additional guest benefits provide further savings.

What does the active leisure offer at Five Seasons in Szklarska Poręba involve?
The active leisure offer at Five Seasons is designed for people who want to combine relaxation at a comfortable aparthotel with discovering the mountain attractions of the Karkonosze Mountains. The package includes accommodation in a boutique apartment, daily breakfasts, and additional activities, such as guided walks on nearby trails. Guests can also use the aquapark, wellness area, and treatments at Amari Holistic SPA, allowing the stay to combine physical activity with regeneration and relaxation.

Is Five Seasons in Szklarska Poręba a good place for active guests?
Yes, Five Seasons is an excellent choice for people who enjoy active mountain holidays. The property is close to Karkonosze hiking trails, cycling routes, and the Szrenica Ski Arena. Guests can enjoy hiking, ski touring, cycling routes, and attractions available in the area all year round. After an active day, they can relax in a private sauna, the wellness area, or during massages at Amari Holistic SPA.

What activities can guests enjoy during a stay at Five Seasons in Szklarska Poręba?
During their stay at Five Seasons, guests can enjoy many activities both on the property and in the Szklarska Poręba area. Popular options include hiking in the Karkonosze Mountains, guided trips to Szklarki Waterfall or the shelter below Łabski Szczyt, cycling, skiing, and relaxing at the aquapark and wellness area. Nearby, there are also single tracks, ski touring routes, and numerous viewpoints, making the stay enjoyable in both summer and winter.

What does the “Women’s moments in the mountains” offer in Szklarska Poręba include?
The “Women’s moments in the mountains” offer is designed for a relaxing getaway in the intimate atmosphere of the Karkonosze Mountains. The package includes accommodation in a comfortable apartment, daily extensive buffet breakfasts, access to the aquapark at Blue Mountain Resort, and a discount voucher for selected treatments at Amari Holistic SPA. Guests can also enjoy extra attractions that encourage relaxation and time together, such as a tasting cocktail, a fruit platter, and the use of a private sauna in selected apartments. It is a combination of wellness, relaxation, and a peaceful stay at a boutique mountain aparthotel.

Who is the “Women’s moments in the mountains” offer intended for?
The offer is primarily designed for women seeking a moment of relaxation, rest, and regeneration in mountain surroundings. It is an ideal choice for a trip with a friend, sister, or group of friends, as well as for women who want to escape their daily responsibilities and spend time in a peaceful wellness atmosphere. Five Seasons’ intimate character, private saunas, and SPA access encourage tranquillity and complete relaxation.

Is it worth choosing a mountain stay in the women’s package?
A mountain stay in a women’s wellness package is an excellent way to recharge, escape the pace of everyday life, and spend time together in a unique atmosphere. Szklarska Poręba offers peaceful surroundings, mountain landscapes, and numerous attractions all year round. The combination of comfortable apartments, private saunas, SPA treatments, and a wellness area supports both relaxation and wellbeing. This type of getaway is ideal for a short weekend or a longer stay in the Karkonosze Mountains.

What does the romantic getaway for two in Szklarska Poręba include?
The romantic getaway for two at Five Seasons includes accommodation in a comfortable boutique-style apartment, daily extensive buffet breakfasts, and special attractions for couples. Guests receive, among other things, a welcome bottle of Prosecco, a fruit platter, and a voucher for a one-hour treatment at Amari Holistic SPA for each adult. The stay also includes access to the aquapark at Blue Mountain Resort, private saunas in selected apartments, and an intimate atmosphere ideal for relaxing together.

Where should you go for a romantic weekend in the mountains for two?
Szklarska Poręba is one of the best destinations for a romantic mountain weekend for two. Its intimate atmosphere, views of the Karkonosze Mountains, mountain trails, and the possibility of relaxing in an apartment with a private sauna make it easy to truly escape everyday life. Five Seasons is ideal for couples seeking a peaceful premium aparthotel where they can combine active leisure with SPA relaxation, breakfasts, and a comfortable stay in boutique interiors.

How do you choose the perfect apartment for a romantic stay in Szklarska Poręba?
When choosing an apartment for a romantic mountain stay, focus primarily on privacy, comfort, and extra amenities that encourage relaxation. Apartments with private saunas, balconies or terraces overlooking the mountains, and access to wellness and SPA facilities are a major advantage. A quiet location near hiking trails and Szklarska Poręba’s attractions is also important, allowing you to combine a romantic getaway with active exploration of the Karkonosze Mountains. An intimate aparthotel with a boutique feel creates a unique atmosphere for a weekend for two, an anniversary, or a special escape from the daily rush.

Do children up to 12 really stay free at Five Seasons in Szklarska Poręba?
Yes, under selected family offers at Five Seasons, children up to 12 years old can stay free of charge. The offer covers the child’s stay when accommodated with their parents in an apartment and is available when booking selected holiday packages. It is an excellent solution for families planning a comfortable and more affordable summer mountain getaway.

Why choose a family mountain holiday at Five Seasons in summer?
A summer family stay at Five Seasons combines active recreation, relaxation and attractions for children and adults. Szklarska Poręba offers numerous walking trails, • natural attractions and family-friendly places to discover the Karkonosze Mountains. Guests can enjoy an aquapark, pools, wellness areas and comfortable apartments with balconies or private saunas. The property's intimate atmosphere and proximity to nature make it easy to truly escape the rush of everyday life.

What facilities for children and families does Five Seasons offer in Szklarska Poręba in summer?
Five Seasons offers many amenities designed for families with children. Guests can use the aquapark at Blue Mountain Resort, heated pools, family water slides, paddling pools and water attractions for younger children. The property also offers board games, spacious family apartments, free WiFi and apartments with balconies or terraces. Another advantage is the peaceful location near mountain attractions and walking trails suitable for children.

What is Five Seasons in Szklarska Poręba?
Five Seasons is a boutique aparthotel in Szklarska Poręba offering comfortable apartments designed for relaxation in a mountain setting. The property combines apartment privacy with hotel amenities such as breakfast, a wellness area, SPA services and special packages for couples and families.

Where is Five Seasons in Szklarska Poręba located?
Five Seasons is located in a peaceful part of Szklarska Poręba, surrounded by the Karkonosze Mountains and close to mountain trails. Its location combines an intimate atmosphere with easy access to city attractions, walking routes and ski slopes.

How can I book a stay at Five Seasons?
A stay at Five Seasons can be booked directly through the property’s website, by phone or by contacting reception by email. Online booking lets you quickly check apartment availability and current special offers.

Can I book an apartment online?
Yes, an apartment at Five Seasons can be conveniently booked online via the reservation system available on the property’s website. Online booking allows you to choose your stay dates, apartment type and available packages and promotions.

What apartments does Five Seasons offer in Szklarska Poręba?
Five Seasons offers apartments in various standards, suitable for both couples and families. Options include apartments with a private sauna, balcony or terrace, kitchenette and spacious living area.

Do the apartments have a private sauna?
Yes, selected Five Seasons apartments have a private sauna available exclusively to apartment Guests. This is especially appreciated by guests seeking relaxation and an intimate atmosphere during their mountain stay.

Is an apartment with a private sauna at Five Seasons available all year round?
Yes, apartments with a private sauna are available all year round. They are an excellent choice both in winter after a day on the slopes and in summer after hiking in the Karkonosze Mountains.

Do the apartments have a kitchenette?
Selected Five Seasons apartments have a functional kitchenette with basic amenities for preparing meals during your stay. This is particularly convenient for families and guests planning a longer break.

How many people can stay in an apartment?
Depending on the apartment selected, 2 to 4 people can stay at Five Seasons. The apartments are designed to provide comfort for couples and families with children alike.

Do the apartments have a balcony or mountain view?
Yes, the apartments have a balcony or terrace, and selected units offer mountain views and views of the peaceful surroundings of Szklarska Poręba. It is an ideal place for morning coffee or evening relaxation after an active day.

Is breakfast included in the stay price?
Five Seasons offers various stay packages including breakfast or breakfast and dinner. Breakfast is served as an extensive buffet with hot and cold dishes and local products.

Does Five Seasons offer access to a SPA and wellness area?
Yes, Five Seasons Guests can enjoy wellness facilities, the aquapark and treatments available at Amari Holistic SPA. Selected offers also include access to swimming pools and additional relaxation areas.

What amenities are available to guests?
Five Seasons Guests can enjoy free WiFi, parking, apartments with a private sauna, balcony or terrace, access to wellness facilities and the aquapark, and SPA treatments. The property also offers special stay packages and amenities for families and guests travelling with pets.

Is the property suitable for couples?
Yes, Five Seasons is a popular choice for a romantic mountain getaway for two. The intimate atmosphere, apartments with private saunas and access to wellness and SPA facilities encourage relaxation and quality time together.

Is Five Seasons a good place for a family stay?
Yes, family apartments, access to the aquapark and the peaceful location make Five Seasons an excellent choice for a family stay in Szklarska Poręba, in both summer and winter.

Can I come with a child, and are there facilities for children?
Yes, Five Seasons offers amenities for families with children, including spacious family apartments, access to the aquapark and attractions for the youngest guests in the Szklarska Poręba area.

Can I cancel my booking?

The possibility of cancelling a booking depends on the selected offer and booking terms. Five Seasons offers both flexible rates with cancellation and cheaper non-refundable rates available when booking in advance.

What payment methods are accepted?

Five Seasons accepts online payments, payment cards and the most popular electronic payment methods available when booking a stay through the website.

Does Five Seasons offer packages and special offers?
Yes, Five Seasons regularly prepares special packages including romantic stays for two, family holidays, wellness stays, active breaks and offers with breakfast and dinner.

packages and special offers?
Yes, Five Seasons regularly prepares special packages including romantic stays for two, family holidays, wellness stays, active breaks and offers with breakfast and dinner.

Can I book a weekend or longer stay?
Yes, Five Seasons offers both short weekend stays and longer holidays in Szklarska Poręba all year round.

Why choose an apartment with a private sauna in Szklarska Poręba?
An apartment with a private sauna combines comfortable accommodation with complete relaxation and privacy. It is an excellent option after a day on mountain trails or ski slopes. A private sauna available exclusively to apartment Guests provides an intimate atmosphere and comfort in every season.

What time is check-in at Five Seasons?
Check-in at Five Seasons is available from 16:00. Reception is open daily from 08:00–22:00.

What time is check-out?
Check-out is by 11:00.

Is parking available at Five Seasons and how much does it cost?
Yes, Five Seasons offers parking for Guests. Parking costs 40 PLN per car per night. Spaces are limited and availability is not guaranteed.

Does Five Seasons allow pets?
Yes, Five Seasons is pet-friendly. Pets are welcome for an additional fee of 50 PLN per night. Bowls and comfortable beds are provided for four-legged guests, making a mountain stay together even more comfortable.